RETURN/EXCHANGE
We allow 3 days from the date item/s has been received to contact us for replacement of broken or damaged items. You are responsible for the cost of shipping with the carrier of your choice. We strongly recommend shipping through U.S Postal Service with a tracking number provided.
To Initiate an exchange due to item/s arriving damage/broken, contact us at lovelee6865@gmail.com with a photo of the damaged/broken item. We will respond acknowledging your request for an exchange to provide further information. All exchanges are FINAL.
GENERAL STORE POLICY
NO REFUNDS credit only and will only be provided if there are no more of the item/s available.
No cancellations on already placed (paid for) orders.
No switching/swapping items on completed orders.
PLEASE TAKE YOUR TIME! ENTER YOUR ADDRESS AND EMAIL CORRECTLY DURING THE CHECKOUT. DUE TO THE HEAVY VOLUME OF EMAILS, IF YOU ENTER THE INCORRECT INFORMATION, IT MAY NOT BE CAUGHT IN TIME, AND YOU WILL HAVE TO PAY ANOTHER SHIPPING CHARGE TO HAVE THE ISSUE CORRECTED.
WE WILL NOT BE ABLE TO ANSWER EMAILS ABOUT AVAILABILITY AND RESTOCKS. PLEASE JOIN THE EMAIL MAILING LIST TO BE NOTIFIED WHEN AND IF RESTOCKS ARE MADE.
You can add insurance on your shipment if you would like for an additional charge. If you would like to add insurance to your order, you will need to contact us via email immediately after your order is placed, prior to a tracking number being printed for your order. Once the tracking number has been printed, insurance can not be added.
To Initiate an exchange due to item/s arriving damage/broken, contact us at lovelee6865@gmail.com with a photo of the damaged/broken item. We will respond acknowledging your request for an exchange to provide further information. All exchanges are FINAL.
GENERAL STORE POLICY
NO REFUNDS credit only and will only be provided if there are no more of the item/s available.
No cancellations on already placed (paid for) orders.
No switching/swapping items on completed orders.
PLEASE TAKE YOUR TIME! ENTER YOUR ADDRESS AND EMAIL CORRECTLY DURING THE CHECKOUT. DUE TO THE HEAVY VOLUME OF EMAILS, IF YOU ENTER THE INCORRECT INFORMATION, IT MAY NOT BE CAUGHT IN TIME, AND YOU WILL HAVE TO PAY ANOTHER SHIPPING CHARGE TO HAVE THE ISSUE CORRECTED.
WE WILL NOT BE ABLE TO ANSWER EMAILS ABOUT AVAILABILITY AND RESTOCKS. PLEASE JOIN THE EMAIL MAILING LIST TO BE NOTIFIED WHEN AND IF RESTOCKS ARE MADE.
You can add insurance on your shipment if you would like for an additional charge. If you would like to add insurance to your order, you will need to contact us via email immediately after your order is placed, prior to a tracking number being printed for your order. Once the tracking number has been printed, insurance can not be added.